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Call Center Business
Location: Mexico -> Guadalajara
Industry: Professional Services > Other Professional Services




Business Summary

Today we have a 65+ person call center in Guadalajara, Mexico. We gross over 1.2 million last year and this year have done 1.4 to date and still going strong. We have a proprietary lead management system, a recurring revenue stream and a bulletproof reputation in our market. The office no longer requires my day to day involvement as I did lease a home here however visit about 4-8 hours per week to check on operations. Along with the callers we also have a full management team and executive management board to oversea growth, operations, HR, training and more. I travel often and remote meetings allowed me to run this business from Europe for 3 months last year. We have a mobile app as well for our customers to engage with their accounts with a new update in the works.

I do not know if this interests you as the asking price is different today due to our evolution, however if you have the interest and would wish to learn more we can discuss. The range I have been told by my consultants and advisors is 1.5 to 2.5 million conservatively.

Here is some details that you should consider as I unlike many that simply outsource built a brick and mortar operation by spending the last 3 years in Guadalajara to get it to where it is today and have also created not only an amazing business but also an amazing lifestyle you can utilize while either visiting or living in area (house can be separated from deal if desired) I used this to enjoy myself and house outside managers during development, I loved it so much I extended the lease :

- Avg employee in GDL costs $850 USD for 180 hrs
- Manager pay avg. $1000 USD for 180 hours
- Building leased for 3 years avg cost $24,000 per year houses 150 agents
- Dialer is on our own servers and avg operation/maintenance cost $300/mo
- Telephone bill is approx. $50/day (our dialer reduced this from last year of $150)
- niche market business and we are the biggest and most known
- Modern computers, equipment and furniture througho


Financials

Asking Price Range:  $1.0M - $2.5M
Gross Revenues:   $1,800,000
Cash Flow:   $500,000
Cash Flow Type:  EBITDA
Inventory:  $250,000
Seller Financing:  Not Disclosed

About The Business

Year Established:  2009
Number of Employees:  50 - 99
Relocatable:  Yes
Franchise:  No
Current Real Estate:  Leased
Property:  Property For Lease

About The Sale

Management Training and Support:  Fully included
Reason For Selling:  Life change

Photos

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Call Center Business Photo 1 Call Center Business Photo 2 Call Center Business Photo 3




Print Listing Id: 700282850
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